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How We Protect Your Privacy on bendera 88

When you open an account with us, your personal information—from your name and deposit method through to your withdrawal records—is kept secure behind encrypted systems.

Encrypted account accessLocal payment data protectionTransparent data practices
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bendera 88 How We Protect Your Privacy on bendera 88
PRIVACY CONTACT

Reach Out About Your Data

Team online

Email Support

Contact our privacy team at [email protected] with any questions about your personal information, data access or deletion requests. We respond within 24 hours.

In-App Chat

Open your account and use the chat widget at the bottom right of the lobby. Available daily from 08:00 to 23:00 WIB for privacy and data inquiries.

Account Settings

View and update your profile details, linked payment methods and communication preferences directly in your account dashboard under Privacy & Security.

DATA SECURITY

How We Keep Your Information Safe

Encrypted Transfers

Every deposit via DANA, OVO, GoPay and QRIS is encrypted end-to-end. Your banking credentials are never stored on our servers; payment processors handle that layer separately.

Account Verification

When you open an account, we confirm your identity and cross-check it during your first withdrawal. This protects both your account and our payment integrity.

Cookie & Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can disable non-essential cookies in your browser or account settings anytime.

Data Retention

Your account data is retained for the duration of your membership and up to five years after closure to comply with financial and fraud-prevention obligations.

Third-Party Partners

Payment processors, anti-fraud vendors and game studios may access limited data (transaction records, device info) only as needed. They are contractually bound to our privacy standards.

Access & Deletion Rights

Email [email protected] to request a copy of your data or ask about deletion. We'll respond within 14 days; some records may be retained where law requires.

Privacy Questions Players Ask

We collect your name, email, phone number, date of birth and address to verify your identity. When you deposit, we receive transaction records and payment method details from your DANA, OVO, GoPay or QRIS provider. We also log your device type, IP address and login times to monitor account security.

We retain your account records, game history and transaction logs for up to five years after you close your account. This complies with anti-money-laundering and fraud-prevention rules. Some data (like verification documents) may be kept longer where local law requires it.

Yes. Email [email protected] with a data access request. We'll send you a copy of your personal information, game activity and transaction history within 14 days. You can also view your basic profile and linked payment methods anytime in your account settings.

We share only the minimum necessary data with payment processors, anti-fraud services and game studios to operate your account and process withdrawals. These partners are contractually required to protect your privacy. We never sell your data to advertisers or third-party marketers.

Your payment credentials are handled by your bank or e-wallet provider, not stored by bendera 88. We receive only transaction confirmations and amounts. All communication between your wallet and our servers is encrypted with SSL technology.

Contact [email protected] to request account deletion. We'll close your profile within 7 days. However, some transaction records and identity verification documents must be kept for five years to comply with financial regulations, even after deletion.

Your regional location does not change our data protection practices. Where local law permits, we collect and use your information in the same way. If local laws impose stricter requirements, we follow those rules. Contact us if you have regional privacy concerns specific to your area.

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